Frequently Asked Questions

How long do orders take?
Turnaround time depends on the item. Ready-to-ship items can usually be processed quickly, while custom 3D printed items may take a little longer because they are made to order.

Do you offer custom orders?
Yes! Select 3D printed items can be customized with different colors, names, themes, or other small details. Custom options depend on the item.

Are custom orders returnable?
Because custom items are made especially for you, they are typically final sale once production has started.

How should I store slime?
Keep slime sealed tightly in its container when you are not using it. Store it in a cool, dry place and avoid leaving it in direct sunlight or heat.

What if my slime becomes sticky?
Slime can become sticky over time, especially in warmer temperatures. A small amount of activator may help bring it back to the right texture.

What if my slime becomes stiff?
Slime can sometimes stiffen with time. A small amount of lotion or warm water may help soften it, depending on the slime type.

Are slime products edible?
No. Slime is for play only and should never be eaten.

Do slime products contain small pieces or charms?
Some slimes may include charms, sprinkles, foam pieces, or other small add-ins. Adult supervision is recommended for younger children.

Are 3D printed items perfectly smooth?
Because 3D printed items are made layer by layer, small layer lines or minor variations are normal and part of the handmade process.

Can colors look different in person?
Yes. Colors may vary slightly depending on filament, lighting, screen settings, or materials.

Do you offer shipping?
Yes. Shipping options and costs are shown at checkout.

Can I contact you before placing an order?
Absolutely. If you have questions about a product, customization, or an idea you have in mind, reach out before ordering and we’ll be happy to help.